Transforming convenience: Order ahead service now at all Love’s Arby’s

Love’s is beefing up its mission to get customers back on the road quickly by launching its innovative order ahead service powered by Bite at more than 100 Love’s Travel Stops Arby’s locations across the country. This innovative enhancement, providing customers more flexibility to customize the contents and timing of their orders, makes the Love’s Connect App a one-stop-shop for all travelers’ needs.

How it works
Customers craving their favorite meal can order ahead from a mobile device using the Love’s Connect App. Instead of waiting in line, customers can explore the menu and specify their preferred pick-up time (up to one hour ahead), pay online. When their order is ready, customers can collect their order from a restaurant team member.

“Love’s new order ahead option enhances the overall dining experience by ensuring customers get their orders quickly and accurately,” said Joe Cotton, vice president of food service for Love’s. “We’re committed to continually investing in our customers’ experience, and order ahead is a big step in that direction.”

FREE Classic Roast Beef sandwich 
To celebrate the launch, Love’s is offering customers a special promotion to try order ahead for the first time. From March 10 through April 4, customers can use the Love’s Connect App to order ahead and get a free Classic Roast Beef sandwich with a $10 minimum purchase.

Rewarding customer loyalty
At checkout, professional drivers can enter their My Love Rewards number to use points or redeem deals on their transactions. 

Looking ahead
In addition to Arby’s, Love’s is proactively working to add order ahead options to additional restaurant concepts including more than 130 Carl’s Jr. and Hardee’s.